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Sir Grout is a leading innovator in the "hard surface" care industry that recognizes the special needs of homeowners and businesses. With the knowledge that our customers want convenient, cost effective and quick results, we have developed unique products and processes that transform rooms with tired and old looking grout and tile back to looking like new in less than a day.
Overview:Sir Grout is a leading company in the "hard surface" restoration industry that offers professional services to satisfy the special needs of local homeowners and businesses. Our trademark cleaning, repair and flagship "color sealing process" have set us apart from the traditional restoration methods.
Owner, Matthew Mitchell
I earned my Bachelor's degree in Industrial design in 2003 from Philadelphia University. Upon entering a job market that had hit a historic low, I moved to Seattle with hopes of finding a design career. I needed to make ends meet, so I decided to expand my job search to my second passion: cars. I took an entry-level job doing automotive upholstery in downtown Seattle. After much dedication, I was promoted to shop manager - designing and installing custom interiors and convertible tops for high-end vehicles around Puget Sound.
A friend of mine, the manager for another Sir Grout needed some help. I was in luck: he gave me the opportunity to spend six months as a technician for Sir Grout. After learning the process from start to finish, and discovering how happy the customers were with long-lasting results, I purchased a franchise closer to my area. I opened Sir Grout of Greater Chester County in September of 2011. I was very familiar with the process, and I jumped out with a great start, earning Sir Grout "Man of the Year" in 2012.
My business continues to grow without sacrificing customer service. Unlike most other franchises, I choose to keep my franchise small- just me! I feel it is important for customers to see a familiar face from start-to-end. They can trust that I will do everything they ask with impeccable attention to detail. My customer service is based on honesty and respect; I treat my customers how I would want to be treated at home. Most importantly, I take the time to educate customers. In my spare time I love playing golf, relaxing with friends, and doing home renovations.
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