Thanks to Our Grout Cleaning in Newtown Square, PA, These Hard Surfaces Are Now like Brand-New
November 19, 2018People may think that keeping a hard surface clean is relatively easy, but most of the time they are not using the correct products and methods during cleaning routines, which can cause surfaces to deteriorate over time. Our next customer was a resident who lived in a beautiful Newtown Square neighborhood. She began having problems with some hard surface areas of her house. The woman had purchased the property three years earlier. Someone in her family had suggested using acid and bleach-based cleaners because they were supposed to be the best way to keep any hard surface in perfect condition. She'd been following that advice since buying her home, but she'd recently realized the living room, kitchen, and especially her marble vanity top no longer had the same beautiful appearance. These surfaces looked dull and colorless and the grout lines on the floors were grimy. Fortunately, she found Sir Grout of Greater Chester County's grout cleaning services in Newtown Square and decided to have a restoration before the problems worsened.
The homeowner had no idea why her surfaces were in such a bad condition when she regularly cleaned. She decided to search online for more information about what might be causing her issues. The woman thought cleaning the floors and the vanity top using the correct products and techniques would solve her problem, so she tried several methods. The results were the same; nothing worked. In her desperation, she began searching for professional help.
Searching online for the best grout cleaning company in Newtown Square was the best option she had. The resident found Sir Grout of Greater Chester County's website in the top search results, and while browsing on the page, she viewed many photos of our work in the picture gallery section. She also read several positive reviews from satisfied clients and realized that we had other locations around the country. This convinced her we were the right company for her hard surface problems. She gave us a call to set up a free in-home consultation.
A few days later, our team of professionals visited the woman's home to evaluate the floors and the marble vanity top and offer the best restoration available for recovering their beauty. The experts examined the living room and the kitchen floor and noticed the opaque appearance of the ceramic tiles and the grimy grout lines right away. They assessed the natural stone vanity top and realized that the marble had serious chemical damages and asked about her maintenance routine for these surfaces. After hearing she used acid-based cleaners, they understood why the condition of the tiles and stone was so bad. Our technicians proposed a grout cleaning job for the ceramic floors and a stone cleaning service for the vanity top. The customer agreed and scheduled a date for the restoration process.
On the day of the job, our grout cleaning experts returned to the house to begin the restoration of the surfaces. They started the procedure in the living room floor by applying our proprietary pH-neutral cleaner—now with ingredients that can help provide protection against harmful microorganisms— and let it soak for a couple of minutes. They used a gentle high-speed scrubber to remove the dirt that had accumulated over time.
Our specialists repeated the cleaning process on the kitchen floor. Once both surfaces were clean and dry, the next step was color sealing the grout lines using our proprietary sealant, ColorSeal. They explained to the client that this product creates a shield around the grout to protect it from grime, water, stains, mold, and mildew. ColorSeal comes in different colors, allowing customers to choose any shade they want.
After finishing the cleaning job on the ceramic tile floors, the team started with the restoration service on the marble vanity top. They applied Sir Grout's stone-safe cleaner and used a vertical high-speed scrubber to eliminate the grime from the surface. Next, they honed the natural stone using a low-grit pad to remove the etch marks. They gradually increased the level of the grit and polished the marble with special powders to get the semi-gloss appearance the resident wanted.
When our experts were done, they invited the homeowner to see the results. She was amazed to see the floors and the vanity top surfaces looking so clean. They looked brand-new. The woman thanked our team for the incredible service and mentioned she would recommend our company to anyone who had problems with their hard surfaces.
Before leaving, our technicians gave the customer a few maintenance tips to keep the floors and vanity top in a top-notch condition:
- Never use acid-based products on the surfaces because these types of cleaners can cause damage. Instead, use pH-neutral, stone-safe products such as Sir Grout's Natural Hard Surface Cleaner. This can help inhibit the growth of microorganisms for an extended period of time after it is applied.
- Always use a clean mop during cleaning routines. Rinsing a dirty mop in the cleaning solution leads to grime build-up.
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